The quiet engine for business email · EU-hosted

Quotes sent. Orders entered. Invoices matched.

The email comes in. The work gets done.

Custos reads your business email, looks up the answer in the systems you already run — your shop, your warehouse, your invoicing — takes the action, and replies. Your team only hears about it when their judgement is needed.

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No credit cardEU-hostedGDPR-compliant

We plug into the stack you already run.

Works in the mailbox you already have

Microsoft 365

Outlook · Exchange Online

Google Workspace

Gmail

No migration, no forwarding rules to maintain — Custos connects to your existing mailbox.

E-commerce

Shopify · WooCommerce · Lightspeed

Fulfilment / WMS

Picqer · Montapacking

Finance & CRM

Moneybird · Exact · Mollie · HubSpot

No migration. No new tool to learn. Custos connects to your existing systems and does its work there.

All trademarks are the property of their respective owners.

— How the engine works —

Six steps. Zero effort for your team.

The same engine for quote requests, repeat orders, invoice questions, delivery updates — every email your business receives. Configured once for your workflows. Then it just runs, quietly.

1

Read

Every email understood, attachments included

2

Look up

Prices, stock, orders — from your systems

3

Decide

Your rules: automatic, approval, or human

4

Act

Quote drafted, order created, invoice matched

5

Reply

Complete answer, in your tone of voice

6

Report

Full audit trail of every action

Revenue never waits in an inbox

A quote request answered in minutes, not after the weekend. Repeat orders entered the moment they arrive.

No more copy-paste work

Order entry, invoice lookups, status updates: done automatically in the systems you already use.

A human only where it counts

Approvals and edge cases reach your team with full context attached — one click to decide. That's the whole job.

We handle the AI. You get one invoice.

No API keys to manage, no models to pick, no separate AI accounts. Custos runs the right AI for each task on EU-hosted infrastructure, with a generous fair-use AI allowance included in your plan. One flat price. No surprises on your invoice. Ever.

See what's included →

— Built as a human-exception workspace —

The engine does the work. You handle the exceptions.

Every customer runs on the same proven engine — your workflows are configured on top. Which emails run fully automatic, which need approval, what your tone of voice is: set once, adjusted whenever your business changes. Logging in is optional — approvals arrive in Slack, Teams or a one-click magic link, and the work happens in your mailbox and your systems. When you do want to look, your dashboard shows every case, every action, every decision.

— Built for European businesses —

EU-hosted only

All conversations stored in Frankfurt and Amsterdam. No transatlantic data flows.

Your data stays yours

AES-256 encrypted at rest. Never used to train any AI model. Ever.

No shadow AI

Business email handled in one controlled, compliant flow — not in private ChatGPT tabs on company cards.

Compliance ready

GDPR-compliant. DPA included. Sub-processors transparently published.

SOC 2 report available on request · ISO 27001 roadmap 2026

Fair pricing · No surprises

One price. Everything in.

Custos

€249/month

excl. VAT, per company

Generous fair-use included — no separate API bill.

  • Business email handled by the engine — quotes, orders, invoices and more
  • Your integrations connected — shop, warehouse, finance
  • AI usage at cost, with a monthly budget cap and alerts — never a surprise invoice
  • EU-hosted, GDPR-proof, DPA included

Onboarding — free for founding customers

Normally a paid service. We personally connect your mailbox and systems, configure your workflows, and stay close through the first weeks. Limited to our founding cohort.

Start 14-day free trial

No credit card required

14 days freeNo credit cardCancel monthlyEU-hostedGDPR-proof

Frequently asked questions

What does Custos actually do with my email?+
Custos reads every incoming business email — quote requests, orders, invoice questions — looks up the real answer in your systems, takes the action needed, and replies. Emails that need human judgement are routed to your team with the full context attached.
Do we need to change our tools or migrate anything?+
No. Custos works with the mailbox you already have — Microsoft 365 (Outlook) or Google Workspace (Gmail) — and connects to what you already use: your shop (Shopify, WooCommerce), your warehouse (Picqer, Montapacking), your finance tools (Moneybird, Exact, Mollie). Approvals arrive in Slack, Teams or a one-click magic link. Logging in to Custos is optional.
Who controls what gets handled automatically?+
You do. During onboarding we configure your workflows together: which cases run fully automatic, which need one-click approval, and which always go to a human. You can tighten or loosen this at any time.
What does the AI usage cost on top of €249?+
AI usage is passed on at cost — we add no margin. You set a monthly budget cap and get alerts before you reach it. For a typical SME mailbox this is a small, predictable amount, and it can never exceed your cap.
Where does our data go?+
Nowhere outside the EU. Processing and storage run on EU infrastructure (Frankfurt and Amsterdam), encrypted at rest, never used to train AI models. You get a signed DPA and a published sub-processor list.
What does onboarding look like?+
We connect your mailbox and systems for you, configure your first workflows, and monitor the first weeks together. For founding customers this onboarding is currently free.

Your inbox, off your plate.

14 days free. No credit card.

Start 14-day free trial →